Freedom Mortgage 4+

Freedom Mortgage

Designed for iPad

    • 4.9 • 85.7K Ratings
    • Free

Screenshots

Description

Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app.


Manage your mortgage from anywhere
• View your mortgage balance and current loan details
• Pay your bill and manage recurring payments
• Utilize the in-app help center for questions and tips
• Go paperless, view, and download important documents
Stay in the know with push notifications
• Get notified when a new statement is available
• Never miss another opportunity to lower your rate
Rest easy with built-in security features
• Login with secure fingerprint or facial recognition
• 24/7 fraud monitoring
• Access protected by multifactor authentication
Freedom Mortgage is committed to fostering homeownership across the United States. We service mortgages for more than 1.4 million customers and have been family owned and operated since 1990.


ACCOUNT SETUP


Freedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. Simply download the app and login to your account or create a new account if you haven’t already set up your online access. Then, select One Time Payment from Account Details.


On your first visit, you can set up your banking information. For subsequent payments, you can simply select that account for payment. Payments will be credited as of the date received although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day.



APP SUPPORT
Our Mobile app supports the following versions on IOS devices:
• iOS – 12.0+
If you have trouble logging on, please contact our Customer Care representatives at 855-690-5900. We are available to assist you Monday through Friday 8 a.m. to 8 p.m., and Saturday from 9 a.m. to 2 p.m., Eastern Time.

Scheduled Maintenance:
Mon-Sat : 11:00PM - 11:10PM ET, 2:00AM-2:10AM ET
Sunday: 2:00AM - 6:00AM ET

We’d love to hear your feedback! Email us at fmcmobileapp@freedommortgage.com.


All features may not be available in iPad.


iPhone, iPad, Touch ID and Face ID are registered trademarks of Apple Inc.


Freedom Mortgage and related trademarks are trademarks of Freedom Mortgage Corporation.


© 2022 Freedom Mortgage Corporation

951 Yamato Road, Boca Raton, FL 33431 United States | Lender NMLS ID: 2767 (www.nmlsconsumeraccess.org) Equal Housing Opportunity.

What’s New

Version 2.51.1

1. Bug and crash fixes.
2. General security updates.
3. Feedback from previous releases.

Ratings and Reviews

4.9 out of 5
85.7K Ratings

85.7K Ratings

LenaRenee' ,

Great Customer Support

I cannot be grateful enough, for the amazing customer service and support I received during Covid pandemic! I’m sure there were sooooo many people having trouble paying their mortgage, so I’m sure they were inundated with calls about that which make’s their customer support even more incredible! I faced a lot of companies to call and I could feel and sometimes hear their irritation and frustration and I would feel bad, guilty & beaten down even more then I was that I couldn’t pay my bills…. BUT.. Freedom Mortgage was amazing and kind, Helpful and even empathetic every single call, EVERY TIME!! ( and I called a lot!, I needed constant affirmation, that we would not lose our house!) We just want to Thank Freedom Mortgage and their AMAZING employees for their incredible support, that We appreciated immensely!
Thank you!
The Williams Family

Developer Response ,

Thank you for your review.

Lori.GC ,

Great Customer Service

Thank you Freedom for being so helpful and understanding. I thought I had sent a payment but I didn’t. Freedom mortgage called me to remind me. They ask if everything was okay and were we having any financial issues. I was confused and was like no. They ask me about that months payment. I was apologizing, I’m so sorry I thought I sent it. I did an electronic payment. I really appreciated not being mistreated and talked to in a demeaning manor. It was refreshing for a company to be kind and understand life happens. Thank you.

Developer Response ,

Thank you for your review.

Arlington VA Guy ,

App OK, Company Not

Freedom Mortgage bought my loan and I’m very disappointed. The app works to check your balance, payments made, etc. But for the 1st time in 17 years of owning my home, Freedom Mortgage claims the carrier for my master hazard insurance policy doesn’t respond to requests for a copy of the renewal. This has happened every time this policy renews now (3 years in a row), and Freedom threatens to buy a master policy at my expense if I don’t provide a copy myself. But they send the notice via regular mail, not certified or registered mail, and only 9 days prior to the renewal. What if that mailing gets lost? Another issue is how aggressively Freedom emails, calls and texts with marketing messages as well as how much they sell your data to other vendors. Payments are also held for multiple business days — the last time, four days, before being applied (meaning interest continues to accrue). Wish they never bought my mortgage.

App Privacy

The developer, Freedom Mortgage, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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