Tom Lee
Overall the app is just ok. Selecting from the menu, customizing, adding to cart are all good. However, the one thing I absolutely detest the most is that it always asks me to turn on my location. I do not want to turn on my location. And once I set a location I would like for the app to remember but it never does. It forgets frequently and tries to get me to - surprise, surprise - turn on my location.
9 people found this review helpful
McDonalds USA, LLC
March 16, 2024
Tom, we would like to inform you that the app only uses this to pull the nearest restaurants, their menus, and deals. if you have any questions regarding the same, they can be answered here: https://www.mcdonalds.com/us/en-us/feedback.html
Tom French
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The user interface is too clunky. You have to tap the selection multiple times for it to work. When you get there, they frequently don't have something you ordered through the app, especially if it's a shake or smoothie. The Deals make this a 2☆ app, but it's not like there's another choice for placing a mobile order for McDonald's. Update: Was denied refund when 3 items ordered were unavailable. I made the trip specifically for those items. No refund because I already arrived. Left w/o food. 1☆
74 people found this review helpful
McDonalds USA, LLC
March 12, 2024
Tom, our app should always work great for you. let's talk about it here: https://www.mcdonalds.com/us/en-us/feedback.html
Tim Toepp
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One of the better restaurant apps out there, can customize your meal items and always good deals for BOGO. The downsize is getting a credit for a false charge, they don't issue credits for these charges so you have to go through your bank which can be a pain. The other major fault is they don't allow adding their own gift cards (Arch Card) to their app, they only will allow Google and CC, no to their own gift cards.
12 people found this review helpful
McDonalds USA, LLC
July 12, 2022
we're here to help resolve any issues you may have, Tim. hit us up through the link with more info on this: https://www.mcdonalds.com/us/en-us/contact-us/mobile-app-questions.html