James Zieber
I really like the app. However, with that said it's pretty much just another Guitar Center app. Everything I've ever bought has been shipped from various Guitar Centers. And this makes customer service random at best. When you call Musician's Friend their customer service people are great. But if they have to refer you to Guitar Center the customer service depends on the individual store. And most GC's don't give a damn about the customer after the sale.
clarineric
I like ordering from Musician's Friend, but this app really needs some help. It's extremely slow and very buggy. For example, whenever I submit an order, it freezes and never goes to a confirmation screen. The only way I know the order went through is when I receive an email. I've also had problems with it booting me out, not being able to place orders, app not responding, etc.
17 people found this review helpful
A Google user
What A Terrible App! Extremely Buggy! Searches rarely work. They constantly bring up the phone's keyboard, with no results. So you end up clicking on your search term, over and over again. How many times do I have to click before it shows me results? I updated to latest version with no improvement. For such a large corporation, can't you afford to hire competent developers? Sweetwater, Reverb, etc don't have anywhere near this many issues. This app hasn't worked for months.
37 people found this review helpful