3.7
5.69K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Stress-free Homeownership, At Your Fingertips.
Keeping track of your mortgage with Mr. Cooper is more convenient than ever. Make payments quickly, monitor your FICO® Score*, and see customized ways to leverage your home equity—or quickly get in touch with a mortgage expert for on-demand assistance. With our app in your back pocket, managing your home loan can be easy and stress free. Plus, we’ve made it even easier to…

Manage your mortgage from anywhere 24/7
Handle the basics with ease — safely and securely make payments or set up AutoPay .

Track your home value & equity
View your home’s value and equity as they change over time.

Explore personalized refinance options with Refi IQ
Get potential loan options based on your goals. It’s simple, quick, and secure.

Get prequalified & shop smarter
Enter your information and get an easy-to-access prequalification
letter in minutes.

Access your statements & other correspondence
We make finding our communications convenient and hassle-free.


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*FICO Score available for primary borrowers only

Mr. Cooper is an Equal Housing Lender NMLS #2119
8950 Cypress Waters Blvd.
Coppell, Texas 75019
Updated on
Mar 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
5.62K reviews
Schust3r21
March 13, 2024
I've made changes on the app that didn't go through which costed me $30 in fees. Don't trust the app. It's decent for quick info but I prefer the actual website. Also it takes forever for auto pay to be deducted from my account. Edit to response: You think I didnt call in to sort this out when it happened? You guys charged me twice! Once for the reversal of my regular payment and once for my extra principal payment reversal. Customer service said they couldnt help me. The autopay is dangerous
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Mr. Cooper Group
March 12, 2024
We're sorry to hear about this. We'd be happy to take a look at this for you, as this shouldn't be the case. Please give us a call at 888.509.2432. We are available M-F, 8 am to 5 pm CST, and would be happy to help. ^Kalie
Tom Tommaso
August 4, 2022
** Update ** About a year ago after several calls they finally fixed the issues and I'm able to use the app as intended. Have had problems from day 1 with this app. When it works, which is about twice in the last month, it's not bad. Called customer service several times and they had issues as well trying to get it to work. Keeps telling me my username and or password is not correct or registered. From the reviews it looks like I'm not the only one having problems, PLEASE FIX !!! Thank you...
101 people found this review helpful
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Mr. Cooper Group
January 6, 2020
Hello, Tom! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at social.media@mrcooper.com. Thank you. ^LaQuinte'
A Google user
March 29, 2019
I HATE this app. I have to reset my password EVERY SINGLE TIME I try to log in. I enter both the user name and password (which I am aware are case sensitive) correctly, and it will still tell me my password is wrong. IT ISN'T! The worst part is that when I click "forgot password", it only sends the email to reset the password when it feels like it, or the link will be "expired" even though it just got sent. I usually have to call to fix it. Really getting tired of this. Website is just as bad.
128 people found this review helpful
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What's new

We're always working to make the Mr. Cooper app better for you. Turn on auto updates to ensure you always have the latest version.

This update includes:
• Settings Screen Design Refresh
• Contact Info Verification
• Minor bug fixes and improvements