Western Union Digital Banking

4.4
6.32K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Send money to over 200 countries and get 3 fee-free international money transfers**** when sending money back home to your loved ones. Enjoy a high interest rate on your savings with Western Union.

On the Western Union digital banking app, you can open a free bank account to manage international finances and benefit from a secure money transfer service when sending money to other Western Union Digital Banking account holders.

International Western Union money transfer service:
- Transfers to other Western Union Digital Banking accounts in real time, free of charge.
- Send money to over 200 countries and territories with flexible payment methods.
- Transfer money directly from your account to any bank account, a mobile wallet or for cash pickup at hundreds of thousands of agent locations around the world.

Digital Banking Benefits:
- Free Visa Platinum debit card.
- Appealing interest rates for free interest-bearing savings account.
- Premium account holders can have up to 5 additional currencies.
- Free Bank Account.
- Instantly send money to other Digital Banking users.
- Top up your account with bank transfer, card or cash at Western Union agent location.
- Payment of bills by direct debit.
- Set savings goals in-app.
- Digital banking brough to you by Western Union, reliable and convenient money transfer experts for over 170 years.
- 24/7 customer support for emergencies or reporting lost or stolen cards.
- Secure biometric login with fingerprint or Face ID.

Terms and Conditions apply:

1. Exchange fees apply.
2. Free physical Visa Platinum debit card after opening an account. Limited to standard shipping only. Limited time offer valid until 31.12.2023
3. FX gains apply. With each promo code you receive 100% off your next money transfer from the Western Union Digital Banking app to any destination. Excludes all other services, including domestic money transfers. Each promo code is limited to one (1) promo code per transfer. Each promo code may only be used once. No cash redemption value. Cannot be combined with any other offer. Consumer must pay any applicable taxes on undiscounted transfer fees. Void where prohibited. Void if transferred, sold, altered, photocopied, or bartered. The promotional offer is valid for German customers only. Expires: December 31, 2023.
4. Promotion terms are subject to change. Western Union reserves the right to change the promotion terms and conditions here of at any time.
5. Western Union Digital Banking is offered by Western Union International Bank GmbH. Western Union International Bank is licensed by the Austrian Financial Market Authority.

When you send money with Western Union, you get great rates for senders and no fees for recipients. Send a money transfer home to your recipient’s bank or mobile money provider or in cash.

Western Union has offices around the world and is headquartered in Denver, 7001 E. Belleview, Denver, CO 80237.

Do you have questions about our services? Contact one of our nearby Western Union agent location. Use our agent location finder to find one nearby or call our service centre.

Additional third-party charges may apply.
Updated on
Aug 14, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
6.22K reviews
Steffy Ev
December 22, 2023
This app does not work at all. Neither the video verification nor the selfie verification worked without problems, due to bugs within the fields. Afterwards I was asked to upload documents optional, but then it was obligatory. When I searched for my documents, the app reset the progress so that I should verify again. For like the 10th time. Not recommended. Took me over an hour for nothing.
10 people found this review helpful
Western Union Apps
December 27, 2023
We are very sorry to know about your experience, Steffy. Please allow us to review it and assist you by getting in touch through our Contact Us section at our WU Digital Banking website and provide more details. Our representatives will be happy to assist you.
Sara Sbeiti
November 3, 2023
Since the very first time I used the app, I only encountered issues. Every time a new problem appears that will not allow me to send money. Please fix the app's bugs and problems. The registration process was complicated since the app would not let me make the call, nor register my details. Then every time I needed to add money, it wouldn't let me more than a 100 RON. Now I can't send money because apparently I have to select options when sending, but there are no options to select. A nightmare.
20 people found this review helpful
Western Union Apps
November 6, 2023
Sara Sbeiti, we are deeply sorry for the inconvenience caused. We understand how frustrating this must be. For assistance with this situation, please contact our customer care through the app, or by calling us at: +40317829797.
mesfin dagnew
February 14, 2024
It has been almost 2 months now, they wouldn't deposit my money or reverse the transaction sent from my friend. They refuse to communicate with the sender's bank or to let me know what's going on. Opening an account with this so called digital bank has been my worst mistake. P.S. My issue is resolved now. I hate to write negative reviews but I had no other choice
2 people found this review helpful
Western Union Apps
February 20, 2024
Hello Mesfin, we are glad to know the issue was resolved. Our deepest apologies for these inconveniences caused and thank you very much for your patience and cooperation.

What's new

Technical improvements
Improved User experience